What happens if I book lift tickets and I then receive a free or discounted lift ticket with lessons that I've booked later on?

If you need to cancel within 24 hours of booking, you will be able to receive a refund for your Lift Tickets or  Equipment Rentals with a $25 change fee.

Unfortunately, after 24 hours of booking, Lift Tickets with SnowPak cannot be cancelled or refunded as per our cancellation policy stated below. This is because your Lift Tickets have already been processed, confirmed by our partners and secured at a discounted rate which cannot be refunded. 

Changes to the Lift Ticket starting date are possible. However, this will incur a change fee of $85 to cover the costs charged by third-party vendors. If the change request is made within 24 hours of booking, the change will incur a fee of twenty-five dollars ($25) instead of eighty-five dollars ($85). Please note, changes cannot be made within 7 days of the travel date.

Cancellation Policy

All Lift Tickets, Equipment Rentals, and Transfer products are final, and strictly cannot be canceled or refunded, even with a fee. Some Ski Resorts include lift tickets in their Ski Lessons. To avoid double booking your Lift Tickets with your Lessons, please check this or speak to our Travel Experts. Credit will not be given for any unused purchases and cannot be used toward any future purchases. While we know this is rigid, this restriction is what allows us to package the products at low prices.