Once your booking is confirmed, you will receive an email and SMS from us requesting that you provide us with your flight details, including flight numbers, arrival and departure times for all passengers. You can reply to the email/SMS or call us to provide the required information.

Once this information has been provided to us, we will pass these details on to our Transfer Partners who will allocate pick-up times accordingly. You will be notified of these pick-up times, confirmation numbers and further instructions in an email that is sent closer to your date of travel.

Unless otherwise stated or requested, most Airport Transfers offered by SnowPak will deliver guests to the Lodging linked to their Itinerary.