If you would like to request a certain floor in your Lodging/Hotel, please enter this into the request box on the Travelers Page during check out. Please keep in mind, your request depends on availability and cannot be guaranteed. 
If you have already booked and did not include your request during check out, please contact the Lodging/Hotel directly. You can find their contact number on the Lodging/Hotel Page, on your Itinerary or through their official website.
