If you would like to request a certain floor in your Lodging/Hotel, please enter this into the request box on the Travelers Page during check out. Please keep in mind that while the property will do their best to accommodate special requests, your request is dependent on availability and cannot be guaranteed.
If you have already booked and did not include your request during check out, please contact us via email at help@snowpak.com or by phone 800-891-2256. For special requests, please contact us no later than 14 days prior to arrival.