Terms and Conditions of Booking Travel Products

Please read these Terms of Use fully and carefully before using https://www.snowpak.com, https://www.snowpak.cahttps://www.snowpak.com.au, https://www.snowpak.co.uk ("The Site") and the services, features, content or applications offered by SnowPak Reservations Ltd. (“SnowPak”, "we", "us" or "our") (together with the Site, the "Services"). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.

By accessing, browsing and using this Site, you acknowledge that you have read, understood and agree to comply with the terms and conditions stated herein and you agree to be bound by these terms. SnowPak may at any time modify these Terms and Conditions, and your continued use of this Site will be conditioned upon the terms and conditions in force at the time of your use.

SECTION A - TERMS AND CONDITIONS OF BOOKING TRAVEL PRODUCTS

Quotes, Rates and Price Variations

Our quotation system accesses both live pricing and static pricing depending upon the supplier. It is not uncommon for suppliers (e.g. Ski Resorts and Hotels) to sell out, alter or withdraw prices including advertised special rates. If prices, rates or inclusions vary from your quotation or from an advertised price, we will advise you of any change prior to your booking request being processed. Once your booking has been confirmed and payment received, any new specials released cannot be applied to existing bookings. 

Prior to full and final payment being received, we reserve the right to vary prices and rates in the event of price rises made by suppliers or pricing errors arising from system issues. If the cost of any service increases, you will be notified immediately, at which point you are required to pay the increase or you may cancel the booking. We are not liable in any way if any increase occurs due to exchange rate fluctuations, taxes, supplier notifications or system errors. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date. All prices are subject to availability and can be withdrawn or varied without notice.

Bookings - Deposits & Final Payments

Travel vouchers and booking confirmations cannot be issued until final payment is received. If you fail to pay by the due date we reserve the right to automatically charge the credit card provided to complete the final payment. Any booking not paid in full by the due date is subject to automatic cancellation without further notification. Any deposit paid will be forfeited or, at your request, it may be used as a payment towards an alternative booking. Deposit conditions for certain accommodation and non-lodging products may vary and we will advise you of these conditions and request your consent prior to proceeding with the booking. We highly recommend you purchase travel insurance.

Credit Card

There are no fees associated with making a payment using Visa and Mastercard. Payments made with Amex will attract a Card Merchant Fee of 1%.

Amendment Fees

Any amendments made to confirmed bookings will incur a fee of $100. This is in addition to any fees that may be levied by the supplier, accommodation provider, and ski resorts.

Travel Product Restrictions

This section applies to lift tickets, transfers and equipment rental products.

All purchases are final and strictly cannot be refunded, even with a fee. Some Ski Resorts include lift tickets in their Ski Lessons. To avoid double booking your lift tickets with your lessons, please check this or speak to our travel experts. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used. All tickets and passes are subject to the restrictions described in the product description and/or pickup instructions.

We do not guarantee weather or other conditions, open terrain or number of operating lifts and attractions.

Credit will not be given for any unused Purchases and cannot be used toward any future Purchases.

All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. The User agrees that all taxes, charges, surcharges, shipping/handling or other fees will automatically be charged to the credit card submitted by the User. Such amounts will be posted on this Site. You agree that your credit card will be charged for the full cost of your Purchase.

SECTION B - RULES AND RESTRICTIONS FOR LODGING PRODUCTS

SnowPak works with a number of Providers for lodging products. By accessing, browsing and using this Site, you acknowledge that you have read, understood and agree to comply with our Provider’s terms of service and you agree to be bound by these terms.