Ski Resort Guest Safety FAQs
Face coverings are only required in enclosed indoor buildings. They are not required on gondolas or chairlifts.
SnowPak is committed to working with our partners to provide you with the most up-to-date information regarding policies and procedures as they evolve and adapt to the dynamic nature of COVID-19 and the Delta variant.
What you need to know:
- If a ski resort shuts down due to COVID-19 or you are unable to travel due to travel restrictions, here are your options:
Lift Tickets, Equipment Rentals and Transfers: While your Lift Tickets, Equipment Rentals and Transfers are non-refundable, you may be eligible for a refund, partial refund or future travel credit should the ski resort shut due to COVID-19. If this does happen, SnowPak will reach out to you as soon as possible.
Lodging: SnowPak partners with thousands of lodging partners who offer a wide variety of Fully Refundable rooms. Booking one of these rooms will provide you with the best flexibility. Should you need to cancel after the free cancellation period, we can help you contact the lodging partner to see what other options are available. Please note it is ultimately the hotel’s decision whether to refund or not. Every lodging partner has its own policy so be sure to check your cancellation policy prior to booking.
Government Travel Restrictions and Advisories