What are you doing to keep guests safe?
In addition to following all local regulations, all mountains are doing everything possible to keep guests safe. These measures include: requiring face coverings, allowing for physical distancing, and ensuring guests and employees stay home if sick. All resorts that partner with SnowPak have a winter operating plan to help keep guests safe and provide access to great skiing and snowboarding this winter.
Are face coverings required?
Yes. Face coverings will be required, including while loading and riding on chairlifts and in gondolas and inside all buildings. No one will be permitted on the mountain without a face covering.
Do I have to wear a face covering while I’m skiing and snowboarding?
While face coverings are not required during the physical acts of skiing and snowboarding, it is recommended guests do so. Otherwise, face coverings are required.
Do ski resorts allow neck gaiters/buffs?
The type of face covering a guest may wear includes a cloth neck gaiter or other type of material that completely covers a person’s mouth and nose.
Are there any exemptions allowed? What if I can’t/won’t wear a face covering, such as if I’m ADA exempt?
Face coverings are required in every resort without exception. If a guest is unable or unwilling to wear a face covering, the guest will not be allowed access in order to limit the risk of COVID-19 exposure to other guests and employees.
What about my child age 2 and under – do they need a mask?
In line with local and CDC guidelines, our partner resorts are asking that children aged 3 and older wear face coverings.
What ski resorts doing to ensure physical distancing is possible?
Our partner resorts will work to allow for physical distancing throughout their operations to help ensure a safe experience. All resorts will operate at 50% or less capacity this season. Additionally, ski resorts will only load related parties (guests skiing and riding together) on chairlifts and gondolas or: two singles on opposite sides of a four-person lift; two singles or two doubles on opposite sides of a six-person lift; or two singles on opposite sides of our larger gondola cabins. The number of people coming in and out of restaurants will also be actively managed.
Will ski resorts be cleaning/disinfecting the lifts/gondola cabins between use?
Enhanced cleaning and disinfecting will take place daily in all gondola cabins. All high-touch surfaces will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.
What are the safety protocols for lodging properties?
Lodging properties have rolled out enhanced safety protocols designed to provide both guests and employees with a safe and enjoyable experience. Enhanced safety guidelines include, but are not limited to, property-wide enhanced cleaning measures, limited touchpoints at check in, cashless transactions and shared space guidelines in elevators and physical distancing policies.